Sylvanus Delmut Raymond
ICT Officer
Jos, NG.About
Results-oriented ICT Officer with a unique blend of Civil Engineering expertise and foundational certifications in Cybersecurity, IT Essentials, and AI Basics. Proven ability to optimize technology infrastructure, enhance digital operations, and implement secure, efficient solutions. Leverages strong analytical and problem-solving skills to drive organizational efficiency and technological advancement.
Work
SUBEB
|ICT Officer
Jos, Plateau State, Nigeria
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Summary
Spearheaded the management and maintenance of critical ICT infrastructure, delivering essential technical support to ensure seamless operational continuity and significantly enhance user productivity across the organization.
Highlights
Resolved an average of 15+ daily hardware and software issues, significantly minimizing operational downtime and ensuring continuous user productivity across all departments.
Maintained robust network infrastructure and critical systems, achieving 99.5% uptime and ensuring consistent, reliable connectivity for all departmental operations.
Proactively implemented routine system updates and critical security patches, enhancing data protection and successfully reducing vulnerability risks by 10% annually.
Collaborated on the successful deployment of new ICT initiatives, integrating innovative technology solutions that streamlined departmental workflows and boosted overall efficiency.
Education
Plateau State Polytechnic
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Higher National Diploma (HND)
Civil Engineering
Languages
English
Certificates
Cyber Security Certificate Course
Issued By
CISCO Networking Academy
IT Essentials Certificate Course
Issued By
CISCO Networking Academy
AI Basics Certificate Course
Issued By
La plage meta verse versual Academy
Skills
Network Administration
System Maintenance, Data Management, Security Patching, ICT Infrastructure.
Technical Support
Hardware Troubleshooting, Software Installation, Network Diagnostics, User Assistance.
Cybersecurity Fundamentals
Threat Detection, Vulnerability Management, Data Protection, Security Protocols.
Artificial Intelligence Basics
Machine Learning Concepts, AI Principles, Data Analysis.
Civil Engineering Principles
Structural Analysis, Project Planning, CAD Software (e.g., AutoCAD), Construction Management.
Problem Solving
Analytical Thinking, Troubleshooting, Critical Thinking.
Communication
Technical Communication, Stakeholder Engagement, Documentation.